The CRM & Customer Journey Manager at Sterntaler GmbH will be pivotal in shaping the customer experience through data-driven strategies. This role involves analyzing customer behavior throughout their journey, transforming data into actionable strategies for improving conversion and retention, and developing automated customer journeys using Klaviyo. Candidates should possess a degree in a relevant field and have 2-4 years of experience in CRM or lifecycle marketing, particularly in the B2C sect